Privacy Policy

ATTENTION: This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully before using our website www.aupairreunited.com (Website) or submitting your personal data to us. Using this Website or otherwise submitting your personal data to us indicates that you accept the terms of this Privacy Policy.

Information we collect from you

We may collect and process the following data about you:

information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material on our Website or requesting further services. We may also ask you for information when you report a problem with our Website;
if you contact us, we may keep a record of that correspondence;
we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
other information that you decide to post on our Website.

We will never collect sensitive information about you without your specific consent, unless you choose to post it on the Website. Our web server collects your IP address.

Use of personal data

Your information will enable us to create a page for you on the Website. You may post information on the Website to keep in touch with contacts you have made through Au Pair in America. We may also use your personal information for market research and customer satisfaction purposes, and so that we can administer, support, improve and develop the services that we offer. We may contact you from time to time to let you know of our various products and/or services which we believe may be of interest to you, and to notify you of changes to our service or Website. We will not supply your personal data to a third party for commercial exploitation.

If you register as a member, we will send you the following types of emails:

validation emails to verify your email address when you first register;
service messages if we need to notify you about changes to the service;
service supervision notices, if you breach the terms of use.

IP Addresses and Cookies

A cookie is a small information file that is sent to your computer and is stored on your hard drive. Some websites use cookies to remember users' email addresses or log on details. We use Cookies on our Website. They enable us:

to improve our Website;
to estimate our audience size and usage pattern;
to speed up your searches; and
to recognise you when you return to our Website.

We may use technology to track the patterns of behaviour of registered and non-registered visitors to our Website. This can include using a cookie which would be stored on your browser. The information collected in this way can be used to identify you unless you modify your browser settings so as to not accept cookies.

Every time you connect to our Website we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you have looked at and which browser you use to view the pages. This information helps us to understand which areas of the Website are of particular interest and which pages are not being requested. It also tells us the number of 'hits' on the Website.

Information that is collected via Cookies is used in accordance with this Privacy Policy.

Retention and storage of your information

Except for information posted on the Website by you, we do not keep your personal details for longer than we require for the purposes that we have mentioned. When we destroy or delete any of your personal information that we hold either electronically or on paper, we make every reasonable effort to do so in secure circumstances.

Transfer of your personal data

Information posted on the Website by you will, of course, be accessible by other registered members worldwide, and by posting it, you consent to this. Other data that we collect from you may be transferred to and stored at a destination outside the European Economic Area. By submitting your personal data you agree to this transfer and storage.

Please note that our policies on privacy will be overridden where we are required or permitted to disclose personal information under law or the terms of any court order.

Checking your details

You are entitled to see the information that we hold about you. You may ask us to make any necessary changes to ensure that your information is accurate and kept up-to-date. If you wish to verify the details you have submitted to us, you may do so by contacting us using the contact details at the end of this notice. We are entitled by law to charge a fee of Ł10 to meet our costs in providing you with details of the information we hold about you.

Security

Except for information posted on the Website by you, we will take all reasonable measures as required under the UK Data Protection Act 1998 to ensure that personal information you submit to us is kept secure and protected from unauthorised use or disclosure.

Our secure messaging system means that no other users of the Website can contact you direct unless you contact them. We do not directly make your email address available to anyone.

You must keep your password secret, and log off from the Website when not using it.

We recommend that you do not post contact or other sensitive information on your page on the Website, but if you do so, it is at your own risk. You should be aware that other users of the Website may provide information which is misleading, in contravention of our terms of use. Also, people may not necessarily be who they say they are.

Changes to our Privacy Policy

Any changes to our privacy policy will be posted to the Website and, where appropriate, by email notification. Unsubscribe

If you wish to cancel your registration or if you do not wish to receive any marketing communications from us, please let us know at any time by emailing us at reunited@aupairamerica.co.uk and we will comply with your request.